Shipping Policy

Delivering reliable gear for the day ahead – straightforward, practical, and built to serve.

Welcome to Cheap Footwear Store. We cater to hardworking professionals, prepared adventurers, and practical families worldwide who value durability, comfort, and reliability in their gear—from rugged Hunting & Rubber Boots to essential Base Layers and everyday Shoes. Our policies are designed to match the no-nonsense, dependable quality of our products.

Shipping Information

We strive to get your gear to you efficiently and reliably, no matter where your adventures take you.

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order leaves our warehouse.

Shipping Methods & Delivery Times

We ship globally (excluding some remote regions and parts of Asia). Please see your options below:

• Standard Shipping – $12.95
  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
  • Recommended for faster, tracked delivery.
• Free Shipping – On orders over $50
  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • A cost-effective option for non-urgent orders.

Delivery times are estimates and may vary due to customs, holidays, or carrier delays. Please ensure your shipping address is correct at checkout.

Returns & Exchanges Policy

We stand behind the quality of our products. If you’re not satisfied, our returns process is as straightforward and reliable as our gear.

1. Return & Exchange Eligibility

To qualify for a return or exchange:

• Timeframe: You have 15 days from the date you receive your shipment to initiate a request.
• Condition: Items must be unused, in original packaging, with all tags and labels attached.
• Proof of Purchase: A valid order number or receipt is required.

2. The Return & Exchange Process (Step-by-Step)

1. Initiate Your Request: Within 15 days of delivery, email us at [email protected] with your request. Use the template below for faster service.
2. Receive Instructions: We’ll email you a Return Merchandise Authorization (RMA) number and return address. Do not send anything without an RMA.
3. Pack and Ship: Securely pack the item(s) in original packaging, include a copy of your receipt, and write the RMA number on the box. Ship to the address provided.
4. Inspection & Processing: We inspect returns within 3-5 business days of receipt to ensure eligibility.
5. Completion: Once approved, we’ll process your exchange or refund immediately.

3. How to Request a Return or Exchange

Email [email protected] with the following details:

4. Refunds: Timing & Method

• Timing: After we receive and approve your return, refunds are processed within 5-7 business days.
• Method: Refunds are issued to your original payment method (Visa, MasterCard, JCB, or PayPal).
• Bank Processing: It may take an additional 3-10 business days for the refund to appear on your statement, depending on your bank or provider.
• Shipping Costs: Original shipping fees are non-refundable. For exchanges, we cover standard shipping for the replacement item.
• Exchange Value Differences: If exchanging for an item of different value, we’ll process a partial refund or charge the difference after confirming with you.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or wrong item (e.g., wrong Jacket & Outerwear or Children’s Footwear), contact us at [email protected] within 48 hours of delivery. We’ll provide a prepaid return label and expedite a replacement or refund at no cost to you.